# Contact TransferOffshore

> Contact TransferOffshore by email for auth codes, locks, DNS and bulk transfers: replies within 12 hours. Abuse reports need no account.

- URL: https://transferoffshore.com/contact/
- Last updated: 2026-10-19
- Publisher: TransferOffshore (https://transferoffshore.com)

One address for transfers and accounts, one for abuse reports. No phone line, no chat, no social media accounts.

**Quick answer — How do I contact TransferOffshore?**

As of October 2026, write to **support@transferoffshore.com** for transfers, payments and DNS. Email replies within 12 hours, 7 days a week, including help with DNS, transfers and renewals. Report phishing, malware or fraud to **abuse@transferoffshore.com**, with no account needed. We never ask for your password or auth codes by email: enter codes only in the transfer form.

## Key facts

| Attribute | Value |
| --- | --- |
| Support | support@transferoffshore.com |
| Abuse reports | abuse@transferoffshore.com (no account needed) |
| Reply time | within 12 hours |
| Language | English |
| Never sent by email | We never ask for your password, your account number or your domain transfer (EPP) codes by email or chat |

## What should I include in a transfer question?

The domain name, your account number and what My domains shows for it (status and reason). Never include the auth code: if it was wrong, enter a new one in the form under the domain. For DNS questions, say which nameservers the domain uses today.

## What can support do during a transfer?

Support can read the status of each transfer request, explain the reason a registry or the old registrar gave for a refusal, and tell you what to fix before you send a new code. For a .uk domain, support handles the IPS tag change with you, because the transfer form does not take .uk names. For a portfolio, write before you start: we can help you order the requests by expiry date and check which names need Domain protection. Support cannot speed up the old registrar: under ICANN rules it has up to 5 days to answer.

## How do authorities and lawyers contact you?

By email to abuse@transferoffshore.com with the subject "Legal request". DomaineGoat LLC releases the data it holds only when Panamanian law requires it (a Panamanian court or prosecutor's order), or in a UDRP case. Our ICANN-accredited registrar partner, shown in the RDAP record, keeps its own abuse contact. Read the [disclosure policy](https://transferoffshore.com/disclosure-policy/) first.

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TransferOffshore: TransferOffshore is the domain transfer service of DomaineGoat LLC, a company incorporated in Panama: move one domain or a whole portfolio with its auth codes, keep your DNS running, and pay in crypto with no ID. Domains are registered through our ICANN-accredited registrar partner, shown in the RDAP record.